We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a straightforward refund and exchange process.

1. Refund Policy

1.1 Eligibility for Refund

Refund requests must be made within 7 days of receiving your order.
Items must be unused, undamaged, and in their original condition and packaging.
Custom or personalized products are non-refundable unless they arrive damaged or defective.

1.2 Refund Process

Contact our customer support at [Insert Contact Email/Phone Number] with your order details.
Once the return is received and inspected, the refund will be processed within 7–10 business days.
Refunds will be issued to the original payment method.

2. Exchange Policy

2.1 Eligibility for Exchange

Exchanges are accepted within 7 days of delivery for incorrect or defective items.
Custom or personalized products are only eligible for exchange if they arrive damaged or with errors.

2.2 Exchange Process

Contact our customer support to request an exchange.
Ship the product back to us in its original condition.
Once we receive the item, we’ll send the replacement.

3. Important Notes

Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
Sale items are final and not eligible for refunds or exchanges.

For further assistance, feel free to reach out to our support team at majidbrothers10@gmail.com. We’re here to help! 😊